Are you still operating despite Covid-19?
Yes we are! Although the operating costs have continued to rise during these testing times, we are constantly adapting to the situation as needed and are still successfully delivering orders to all customers worldwide.
Which countries do you ship to?
We ship worldwide to most countries. Every order is provided with a tracking number for you to track your package shipping and delivery in real-time.
How do I track my parcel?
Will my order be shipped in multiple parcels?
How long will my order take to deliver?
Click here for our full Shipping and Delivery info. Please note that while we place tremendous effort into ensuring that your order is delivered soonest, the estimated delivery time depends on the destination country. Your order can take anywhere between 8-28 days to arrive at your doorstep.
On rare cases, the delivery time may take slightly longer due to the following factors which are unfortunately out of our control:
- Extremely high demand for our items.
- Delivery address and availability of delivery resources.
- Shipping times will be affected during public holidays as manufacturers and couriers will limit their operations.
Orders to the Middle East can take up to 45 days to be delivered, as customs in this region tend to take longer to screen packages.
Orders that are not received within 60 days will be refunded or re-sent.
What are my payment options?
Can I amend my order?
Will I have to pay any customs fees?
Where is my order?
You will receive an email with tracking information once your order is dispatched.